Refunds:
At ChicLab, we want you to be completely happy with your purchase. If you’re not satisfied, you can request a full refund within 24 hours of receiving your order. Refunds are only available for first-time purchases. The item must be unused, in original condition, and include all original packaging.
We do not offer refunds for repeat orders, discounted items, or products that have been damaged after delivery. To request a refund, please contact us at support@chiclab.co or on Telegram at ChicLabSupport. Make sure to include your order ID, clear photos of the item, and a brief explanation.
Once approved, refunds will be processed within 3–5 business days and returned to your original payment method. If you paid with cryptocurrency, your refund will be issued in crypto at the current market rate.
If you have any questions, our support team is always here to help.
We may collect limited user data (e.g. login credentials, usage patterns) to enhance the user experience and software performance. We do not sell or share your personal data with third parties. All data is stored securely and used only to improve our service.
Our website may use cookies or tracking tools to help analyze traffic and usage. You can adjust your browser settings to decline cookies if you prefer, although this may limit some features.
We employ modern security protocols to protect user data and ensure software integrity. However, no online platform is 100% immune to risks. By using our service, you acknowledge this.
CONTACT US:
If you have questions regarding this policy or your experience with ChicLab, please contact us at:
Instagram: @chiclab.support
E-Mail: chiclab.support@proton.me
© 2025 ChicLab | All Rights Reserved.